A Pocket Guide to Design Operations

Rachel Posman
7 min readFeb 26, 2021

I created this 101 level guide for my mentees through UX Coffee Hours. It answers eight of the most common questions I get from folks interested in or new to Design Operations.

1. What is DesignOps?

“If we want to make great experiences in our products, we have to feel great about the experience of making.” — Miles Orkin

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Rachel Posman

DesignOps Leader | Co-Author of "The Design Conductors: Your Essential Guide to Design Operations" (Rosenfeld Media, 2024) | Mom to two humans and a fur baby.